Contact Details
Eatons Hill Qld 4037 Tel: 0404 281 146 jacqui@thespahub.com.au
Shipping
Shipping is via Australia Post and orders will be mailed within 48 hrs and a tracking number will be provided if requested. Orders up to $90 will incur postage of $9.95 and over $90, postage is free.
Returns / Refunds
It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to me immediately via email so I can investigate.
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Before attempting to return an order please contact me via email and I will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience.
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If you simply don't like a product or you have any issue with a container not working properly please just email me at jacqui@thespahub.com.au and I will take care of it for you. I am a real person not a big company so I make this process EASY!
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Our Policy does not affect your statutory rights.